Wednesday, November 2, 2011

fantastic customer service

When I recently had problems with a ball of Meilenweit 100, the people at Muench Yarns really came through for me. I emailed asking how I could exchange yarn since mine was defective. Although the color was discontinued, they offered to send two replacement balls if I'd let them know my taste in colors. It's really nice that they made the problem right.

Anyways, I just wanted to share my good opinion of them.

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